Info For Food and Hospitality Sector:
  • City of Toronto – scroll to section called ‘Restaurants, Bars & Other Food Service Premises’
  • City of Toronto News Release re: CafeTO  
  • AGCO – scroll to section called “Restaurants and bars and other food or drink establishments” – primarily that: Regular hours for the sale and service of liquor for consumption on licensed premises will resume; permissible hours are 9:00 a.m. to 2:00 a.m. Take out, drive through, and delivery of liquor continues to be allowed between 9:00 a.m. to 11:00 p.m.
  • Here is additional clarity regarding contact tracking/tracing during Step 1. According to Ontario Regulation 82/20contact tracking is still required for businesses allowed to open during Step 1. See below.

    The person responsible for the establishment must:

    1. record the name and contact information of every patron that enters an area of the establishment, unless the patron temporarily enters the area to place, pick up or pay for a takeout order,
    2. maintain the records for a period of at least one month, and
    3. only disclose the records to a medical officer of health or an inspector under the Health Protection and Promotion Act on request for a purpose specified in section 2 of that Act or as otherwise required by law.

Please check back for the latest on COVID-19 supports and information for businesses:

*See the Riverside BIA COVID-19 Directory
*Check out Innovative Offerings from Riverside BIA Member Businesses (see below for more measures)
*Read all Riverside BIA’s COVID-19 E-news here
*Riverside BIA is continually advocating on our members’ behalf. View our letters sent to federal, provincial and municipal leaders.


  • Have workplace health & safety questions? Workplace Safety and Prevention Services (WSPS) Free Hotline to Contact a WSPS Health & Safety Consultant with your questions Monday to Friday: 7am – 7pm, 1-877-494-WSPS (9777), Contact a Health & Safety Consultant
  • Wondering about the status of your business during COVID-19 or what re-opening Phase your business would be part of? call the Stop the Spread Business Information Line if you have questions about the status of your business: 1-888-444-3659.
  • Need to speak to an accounting professional? The Canadian Business Resilience Network (CBRN) has a free service to connect to an advisor from the accounting profession for questions about COVID-19 financial support options, help making decisions on recovery plants and more. 7 days a week: 8am-8pm, call 1-866-989-1080
  • Need advice on which COVID-19 programs to apply to? Try the City of Toronto’s BusinessTO Support Centre
  • Need PPE? As a Riverside BIA member, enjoy PPE Group Rates and delivery with Evrlinx – ORDER by Thursdays to get your PPE delivered the following Thursday. Also check out Riverside BIA’s list of Toronto PPE and business health & safety equipment suppliers.
  • Need Re-Opening Signage? Riverside BIA has FREE re-opening signage for our members – just contact us at 416-466-8167
  • Looking to start up an e-commerce site to diversify your revenue in light of COVID-19? Get a free site with ShopHERE
  • Looking for $$ to improve your storefront this year? Apply for a Facade grant from the City of Toronto deadline is July 9. Get Details and Apply


  • SHOPHERE: ShopHERE has been launched to help Toronto businesses and artists build and promote their own Shopify online store for free.
  • RITUAL ONE: Mobile food ordering company Ritual recently announced Ritual ONE, an online tool for local restaurants and food services such as grocers, butchers and bakeries take online orders through their existing websites for either contactless pickup or delivery. In partnership with ShopHERE, Ritual is waiving the monthly subscription fee for all Toronto restaurants that sign up prior to June 1.
  • BREAKING BREADa non-profit online initiative that provides support for small, independent food and beverage businesses across Canada by connecting the public with take-out and delivery options in their local area. Learn more here and register here (100% free).
  • 1:1 ASSISTANCE TO APPLY FOR GOVT SUPPORT: BusinessTO Support Centre has one-to-one virtual assistance, free webinars to Ask An Accountant during COVID and more. TBOT Portal has one-on-one virtual assistance, webinars on getting ready to re-open.
  • FACE SHIELDS & EAR SAVERS: local Riverside resident and maker Travis St. Denis has offered to provide face shields & ear savers for local businesses and organizations. If you would like these free PPE items please complete this order form:
  • PHOTOGRAPHY SERVICES: East end photographer Lana Malykh has offered free photography services to any Riverside business. Whether it’s neighbourhood street photography, lifestyle images, food photography or product photography, she is available to work with businesses remotely to provide photography support for all their immediate needs.
  • WEBSITE AUDIT: In response to COVID-19, K-media is offering Riverside BIA members a Free Website Audit along with tailor-made tips to improve your Google Search ranking. K-media is happy to answer any questions you have regarding website design and how to revamp for e-commerce. Simply email a link with your domain to
  • DIGITAL SERVICES: Book your FREE Digital Main Street 1:1 services. Book them now and check out the other online resources we have put together for you.
  • ONLINE FOOD ORDERING PLUGIN: RestroPress is a Online Food Ordering system for WordPress for PickUp and Delivery orders.


*Provincial State of Emergency closures remain in effect and may be further extended. “Teleworking and online commerce are permitted at all times for all businesses.” – call toll-free line with questions 1-888-444-3659
*City of Toronto has a Mandatory Face Mask/Face Covering Bylaw in Effect for Indoor Public Spaces. Find out more 
*Canada Business App – download the app and click on the ‘COVID-19 button’ and its direct resources to apply for relief measures, including: CERB, Canada Emergency Business Account, BDC support, Wage subsidies, & more
*Province announced Ontario Jobs and Recovery Committee which will be consulting with a wide variety of people to assess the impact of COVID-19 on the provincial economy and develop an action plan to move forward, including business associations, chambers of commerce, municipal leaders, corporate leaders, small business owners, and entrepreneurs
*Province’s COVID-19 Self Assessment Tool
*Toronto Public Health: Factsheet: Guidance for Workplaces/Businesses
*City of Toronto: Economic Support and Recovery Task Force-measures to help businesses “Work is underway, led by the Mayor’s Economic Support and Recovery Task Force, to begin the rebuilding efforts after the City transitions into the recovery phase, with a focus on growth and building resiliency. To achieve this, the City is conducting research to understand the economic impacts already experienced in the city and determine how to best support our many vital business sectors.”
*Affected City of Toronto Services – what’s closed and opened
*Federal Government: Resources for Canadian Businesses
*Resources from the Business Development Bank of Canada

Some of the measures local businesses are implementing in this current environment:


Here are some resources to connect to helping in the community:
  • Fontbonne Ministries Mustard Seed (791 Queen Street East) is running a meal takeaway program for those in need on Fri, Sat and adding Sundays. They are looking for food business partners. Contact for details: AnnMarie at 
  • Here is a large spreadsheet of community resources, from food and housing supports to volunteer opportunities


Riverside COVID-19 We're All In This Together